Help · Your offers in RightCard

Why my offer count differs from the bank's

Updated October 9, 2026

After a full sync, RightCard's count for a card should match the bank's within one or two. Here's where the difference comes from.

One or two off

RightCard counts each store once per card. Banks sometimes list the same store twice: two locations, or one in-store deal and one online. And an offer on its last day can count on one side and not the other, depending on the time zone.

An offer disappeared

When a full read of the bank's page no longer shows an offer, RightCard removes it, because the bank did. It only does that after reading the whole list. A partial page, a search result or a page that didn't finish loading never removes anything.

An offer I added says "Not activated"

RightCard shows what the bank's page said at the last sync. Sync that card again and it updates.

"Synced 2h ago · Chrome"

Each card shows when it was last synced and from where: your phone or the Chrome extension on a computer. A card that hasn't synced in a week turns orange, with a Sync button that opens your bank.